Support

Getting started

Download Enora from the App Store, then enter your birth date, time, and place. Enora computes your chart on your device and shows your first daily reading right away. No account or sign-up needed.

Tip: an exact birth time makes a real difference, because your rising sign and houses depend on it. If you don't know it, Enora still works and leans on the placements it can calculate accurately.

Subscriptions & billing

Enora is free to download, and your daily reading is always free. Enora Premium unlocks deeper AI readings, full natal interpretations, daily transits, a year-ahead forecast, and unlimited synastry.

• Free trial & renewal: subscriptions may include a free trial and renew automatically unless cancelled at least 24 hours before the period ends.
• Manage or cancel: open the iOS Settings app, tap your name, then Subscriptions, and choose Enora. Billing is handled by Apple; we never see your card details.
• Restore purchases: reinstalled or switched devices? Open Enora, go to More → My Premium, and tap Restore Purchases.

Privacy & your data

Your birth details stay on your device, and your free readings are computed entirely on-device. For AI readings, only derived astrology is sent, never your name, birth time, or location. To remove your data, simply delete the app. Full details are in our Privacy Policy.

Is Enora a real astrologer?

Enora's chat is an AI, not a human being, and it will always tell you so. It offers astrological reflection and support, and it is not a substitute for professional medical, legal, financial, or mental-health advice.

Safety & crisis support

Enora is designed to respond to sensitive moments with care rather than chart-talk. If a conversation suggests you may be in crisis, Enora will gently step out of the astrology frame and point you toward real human support.

If you are in immediate danger, please contact your local emergency services. If you're struggling, you deserve to talk to a real person who can help:

• United States: call or text 988 (Suicide & Crisis Lifeline).
• Brazil: CVV, call 188 or visit cvv.org.br.
• United Kingdom & Ireland: Samaritans, call 116 123.
• Anywhere else: find a helpline in your country at findahelpline.com.

Enora is intended for ages 16 and up.